“Nobody can get into their email.”
Microsoft 365, mailboxes, sign-in problems and access to shared files.
Business IT support · Tuam, County Galway · Remote support across Ireland
Business IT support that keeps your team working.
When email stops, laptops slow down or nobody knows who to call, work gets stuck. Get practical help with today’s problem — and a plan for the IT your business relies on.
Tell us what’s happening. We’ll agree the next step before work starts.
5.0 out of 513 Google reviewsChecked 7 Nov 2026
★★★★★Google review
“After more than a decade with Host Me, we continue to value their reliable and friendly support.”
Review excerpt · checked 7 Nov 2026
Remote help, with your permission
Support without an unnecessary site visit.
Local when you need hands-on help
On-site support by arrangement.
Clear answers. An agreed next step.
Understand the work before it starts.
A useful first step no obligation
Not sure what IT support your business actually needs?
Start with a free 20-minute phone consultation with Konrad. Tell me what isn’t working, what concerns you or what you’re planning. I’ll help identify the sensible next step — without a sales presentation.
20 minutes Phone consultation No obligation. The initial conversation is free. Any paid technical work is agreed separately.
We can use the call to cover:
- Your current problems and priorities
- Your users, devices and Microsoft 365 setup
- Whether remote help, a visit or a proposal makes sense
Small IT problems. A very real interruption.
You don’t need to know the technical name. Start with what’s getting in the way of your work.
“This keeps happening.”
Unreliable computers, printers, Wi-Fi and the recurring faults that slow work down.
“Our new starter arrives on Monday.”
Get devices and accounts ready. Handle access properly when someone leaves.
“Are our backups actually working?”
Review your backup arrangements, security basics and the next checks you need.
IT support in Galway City
Based in Tuam, I help Galway City businesses with Microsoft 365, email, user accounts and everyday IT problems. Many account, email and software problems can be investigated remotely, with your permission. When hands-on work is needed, a visit can be arranged; timing and availability are agreed before booking. On-site work within 40 km by road of Tuam uses the standard on-site rate. Beyond that, travel is agreed before I set off.
The initial conversation is free. Any paid technical work is agreed separately.
A fix for today. Support for what comes next.
Choose ongoing support, get help with a specific problem, or plan a change to your systems.
Your ongoing IT partner.
Give day-to-day IT a clear owner, with a managed support agreement built around your users and systems.
- User, device and account support
- Monitoring, patching and the agreed security baseline
- Licence administration and backup monitoring
- Clear scope, service hours and reporting
A problem that needs sorting.
A specific fault, an account issue or a device that won’t cooperate. Ad-hoc support lets you get help without a managed agreement. Scope, availability and billing are explained before work starts.
Tell us what’s gone wrongA change you need to get right.
Moving to Microsoft 365, setting up an office or improving access and security? Plan it as a project with a clear scope, agreed cost and handover. You can engage Hostme for a project on its own.
Discuss an IT project
Thinking of changing IT provider?
The same fault every week. A gap in support. Or a setup that no longer fits. Let’s work out what needs attention and what a handover would involve before you decide to move.
Based in Tuam, County Galway, we provide remote business IT support across Ireland, with on-site work by arrangement.
Start with the problem.
Tell us what’s getting in the way, what your business relies on and what support you already have. A free 20-minute phone consultation helps identify a suitable next step.
Agree the work before the move.
New managed support starts with a paid onboarding assessment. Setup and migration work is scoped and quoted first. We check access, licences, domains, backups and your current provider’s obligations.
Plan the handover together.
Agree what stays, what changes and who is responsible. We coordinate with your existing provider only with your permission, then work through the agreed changes and checks.
Do I have to move everything?
No automatic migration. Working systems can stay where they are when that suits the agreed plan. Access and changes need your authority; we never ask you to send passwords in an enquiry.
Start with a conversation. Any technical assessment or setup work is agreed separately.
Managed support has minimums and an initial 12-month term. Direct mobile access is an Advanced feature. Setup projects and system changes are scoped separately.
Standard service hours: Monday to Friday, 09:00–18:00, excluding Irish public holidays. No out-of-hours response commitment.
A few things you might be wondering.
Can you help without a monthly contract?
Yes. Ad-hoc support is available for specific problems, and projects can be agreed separately. A managed agreement suits businesses that need ongoing support and proactive maintenance.
Do you work with small teams?
Yes. Standard managed support has a five-user billing minimum. A smaller team can choose that commitment, or use ad-hoc support. We will explain what fits your users, devices and support needs before you decide.
Where do you provide on-site support?
On-site work is available by arrangement in Galway, Mayo, Clare and along the N6. Location, travel and availability are agreed before booking. Many issues can be handled remotely.
Is support available outside business hours?
Standard service hours are Monday to Friday, 09:00–18:00, excluding Irish public holidays. There is no out-of-hours response commitment. Any work outside those hours requires prior arrangement and availability; response commitments depend on the agreed service.
Your business needs IT. It doesn’t need the headache.
Tell us what keeps interrupting work, your town and roughly how many people are affected. We can discuss one-off help, ongoing support or a project and agree a suitable next step.
Planning a Microsoft 365 change?
Explore Business Premium for security and device management, with licence costs, setup and ongoing support explained separately.
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