“Can we use our own address?”
Set up mail on your business domain and agree who manages its records, billing and recovery access.
Business email · Microsoft 365 & Google Workspace
Email that belongs to your business. Set up to work together.
Your address, shared inboxes and calendars should make work easier. Get help choosing a setup, moving from an old service or sorting out the one you already have.
Keep your own domain. Agree the move, licences and support before making changes.
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Your name on your email
Use an address on a domain your business controls.
A planned move
Check the source, supported data and cutover first.
Access that follows the role
Manage accounts as staff join, move or leave.
The inbox is only part of the job.
A useful email setup also needs clear ownership, sensible access and a way to support people when something changes.
“We all need the same inbox.”
Review shared mailboxes, groups, calendars and who needs permission to read or send.
“We’re changing provider.”
Check what can move, how much there is, what needs retaining and when people can test the result.
“Someone can’t sign in.”
Work through account access and device setup. Avoid making the business dependent on one person’s phone.
Start fresh. Move carefully. Keep it working.
Microsoft 365 and Google Workspace support different ways of working. The right choice depends on your tools, people and requirements.
A setup that fits your team.
Plan the domain, mailboxes and access together. We can help you establish a new service or tidy up an existing arrangement.
- Review users, shared addresses and existing subscriptions
- Plan account ownership and recovery access
- Configure domain email records for the agreed sending services
- Set up supported devices and check mail and calendar use
Moving from another provider.
A mailbox move is a project, not just a password change. Agree the data to transfer, any limitations, preparation, cutover and checks. Keep access to the old service until the agreed acceptance checks are complete.
Discuss an email migrationHelp with the setup you have.
Sorting a sign-in problem, a shared inbox or a new device may only need ad-hoc support. If you want ongoing administration, we can discuss the appropriate support agreement and its minimum commitment.
Get help with emailMake the change in a planned order.
Map what you use.
List mailboxes, calendars, devices, domain access and other services that send email for you.
Agree scope and timing.
Check the source and destination, migration limits and testing. Confirm responsibilities before changing records.
Test and hand over.
Check sending, receiving and agreed calendar or shared-mailbox access. Record what moved and any follow-up work.
A few things you might be wondering.
Can I keep my existing domain?
Usually, yes. We first check that you control the domain and its DNS settings. A change of email provider does not itself require transferring the domain to Hostme.
Can you move all of our old email and files?
That depends on the source service, destination and data types. We confirm supported content, volume, access and any exclusions before quoting. File moves and other system changes are separately scoped; no loss-free or downtime-free migration is promised.
Do we need a monthly support agreement?
No. Setup or migration can be a standalone project, and a specific problem can use ad-hoc support. Ongoing account administration is available through an agreed service. Standard managed support has a five-user billing minimum.
Will email authentication guarantee delivery?
No. SPF, DKIM and DMARC are part of a sound email configuration, but they do not guarantee inbox placement. We review the services that send for your domain and agree the records and checks needed for that setup.
Make your next email change a planned one.
Tell us your current provider, how many mailboxes you have and what needs to work better. We’ll help define the next step.
Or write it down
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Same person reads it, same answer comes back. Use this when it is easier to type it out properly than to message.