hostme.ie YOUR IT DEPARTMENT
089 960 2794 Let's talk
Who I help

IT for a small team.

Two ways to work with me, and I’ll tell you honestly which one you’re ready for. Most businesses under ten people are better off with the first.

One person leaning in over a colleague's shoulder to look at something on a laptop
Photo: fauxels / Pexels
Two doors Neither one is the consolation prize
Door one

Pay as you go

  • No contract and nothing to cancel
  • You message me, I bill the time it takes
  • Every invoice itemised, so you can see where it went
  • Hosting, email and backup still bought as products

Pay for the time you use

Remote or on site, within 40 km by road of Tuam. Minimum half an hour, then quarter hours. Nothing to sign and nothing to cancel.

Start here
Door two

A managed agreement

  • Day-to-day support with no hour cap
  • Monitoring, patching and licence admin, running quietly
  • Response times you can hold me to — below
  • Advanced adds direct access and a one-hour P1

A monthly figure, agreed up front

Priced per person, so it moves as you do. Twelve-month initial term, then 30 days’ notice. We agree the figure before anything is signed.

See if you’re ready

Under ten people? Then a managed agreement isn’t for you yet, and I’d rather say that here than in a meeting. Take door one. When you get to ten, the conversation is worth having — and I’ll be the one to raise it.

On a managed agreement

What I commit to, in writing.

These are commitments, not averages. They hold on the bad days, which is the only day a commitment matters.

Priority What it means Standard Advanced
P1 — Critical Total loss of service. The business cannot operate. 4 business hours 1 business hour
P2 — High A major function is degraded, with significant impact. 8 business hours 4 business hours
P3 — Medium Partial degradation. There is a workaround. Next business day Next business day
P4 — Low Minor, cosmetic, or a routine request. 3 business days Next business day

Response means time to a first meaningful response, not a fix. All of it inside service hours — Monday to Friday, 09:00 to 18:00, excluding Irish public holidays.

Outside those hours I’ll often still pick up — but that’s goodwill, not a commitment, and it isn’t something to plan around.

How a managed agreement starts
With an assessment, not a signature.
A fixed fee
The onboarding assessment — what you actually have, what’s missing, what it would take. Credited in full against the onboarding project if you go ahead.
Quoted
The onboarding project itself, priced from the assessment. Done and invoiced before the monthly fee starts.
Monthly
Billed on the counts it was built from, printed on every invoice. If a count is wrong you’ll spot it next month, not in two years.

Ask and you will get a straight figure for your own setup

Still on your own?
Under ten people, none of the above is the cheaper answer.
IT for a one-person business
What a managed agreement covers Six of six

AI for business

Choose suitable AI tools, get your team using them and automate suitable office tasks.

Dynamics 365 support

Support, configuration and customisation for Sales Hub and Customer Service Hub.

IT support

Practical help with computers, accounts, printers and networks. Message me on WhatsApp and speak directly to the person doing the work.

Business email

Proper email on your own domain — Microsoft 365 or Google Workspace, set up and managed.

Security & SSL

Protect your accounts, email and website with two-factor authentication, phishing protection and managed SSL.

Web hosting

Fast, reliable Irish hosting. I handle the servers, backups and security — you just run your business.

Domains

Register, transfer and manage your business domains. DNS and renewals handled, with ownership kept in your name.

Backup & recovery

Automatic backups for computers and servers, with tested restores to help you recover from lost files, failed hardware or ransomware.

Let's sort your IT

One message could make your week a whole lot easier.

Emailinfo@hostme.ie Call089 960 2794

Mon–Fri, 09:00–18:00 · out of hours, message me anyway